politique de confidentialité
Privacy Policy
Last Updated: June 2025
At FMA Designs Creations (referred to as "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.fmadesignscreations.com, place orders, and engage with our services.
By using our website and purchasing products, you agree to the collection and use of information in accordance with this policy. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.
Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
Personal Data:
When you make a purchase or create an account, we collect personal information that may include:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (via third-party payment processors)
Non-Personal Data:
We also collect non-personal information such as:
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Browser type
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Device information
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IP address
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Page views and browsing activity on our website
Cookies and Tracking Technologies:
We use cookies to track your activities on our site and improve your shopping experience. Cookies are small files stored on your device that help us remember your preferences and tailor the website to your needs.
You can control the use of cookies at the browser level, but disabling cookies may affect certain features on our site.
How We Use Your Information
We use the information we collect for various purposes, including:
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Processing Orders: To complete and deliver your purchases, including personalised products (e.g., wall art, wedding stationery).
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Customer Support: To respond to enquiries and provide assistance with your orders or account.
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Marketing Communications: With your consent, we may send you promotional emails, newsletters, or offers related to our products and services. You can unsubscribe from these communications at any time.
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Personalisation: To offer personalized products, such as customized wall art or wedding stationery, based on the information you provide.
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Improving Our Website: To analyse trends, track user behavior, and optimise the user experience on our website.
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Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
How We Protect Your Information
We take your privacy and security seriously. We implement a variety of security measures to protect your personal information, including:
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SSL Encryption: All sensitive data, such as payment information, is transmitted securely using SSL (Secure Socket Layer) encryption technology.
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Secure Payment Processors: We use trusted third-party payment processors to handle your payments securely. Your credit card and billing information are processed through these processors and are not stored on our servers.
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Data Access Control: Only authorised personnel have access to personal data, and we maintain strict policies to protect it from unauthorised access.
Sharing Your Information
We may share your personal information with third parties in the following situations:
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Payment Processors: To process transactions and complete your orders.
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Shipping Partners: To deliver your purchased products to your address.
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Service Providers: We may work with third-party companies to assist with our website operations, marketing campaigns, and analytics. These third-party providers are bound by confidentiality agreements.
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Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of our company, our users, or others.
We do not sell or rent your personal data to third parties for marketing purposes.
Your Rights and Choices
You have the right to:
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Access and Update Your Information: You can review, update, or delete your personal information by logging into your account or contacting us directly.
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Opt-out of Marketing Communications: You can unsubscribe from promotional emails by following the unsubscribe link in any marketing email or by contacting us directly.
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Request Data Deletion: If you wish to delete your personal information, please contact us at [your contact email]. Note that we may retain certain information as required by law or for legitimate business purposes.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and are not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
International Transfers
If you are located outside of the UK, please be aware that your personal information may be transferred to and stored on servers located in the UK, where data protection laws may differ from your jurisdiction. By using our services, you consent to this transfer of your personal information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us:
By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting FMA Designs Creations with your information.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.